Publications
Publication Type:
Department:
Year:
Opportunistic customer claiming during service recovery
journal articles
Wirtz J and McColl-Kennedy JR
Year
2010
Permanent and temporary retail space: Shoppers’ perceptions of in-line stores and retail carts in Singapore
journal articles
Ibrahim MF and Chua CP
Year
2010
Tax-induced dividend capturing
journal articles
Li OZ
Year
2010
Preface
journal articles
Duan JC and Chiarella C
Year
2010
Inertia versus mimicry in location choices by Chinese multinationals
journal articles
Pangarkar N and Yuan L
Year
2010
Conclusion: Small and medium-sized enterprises in the global economy
books/monographs
Yeung B and Acs ZJ
Year
2010
Outsourcing and computers: Impact on urban skill level and rent
journal articles
Liao WC
Year
2010
Optimal risk transfer for agents with germs
journal articles
Li P, Lim AEB and Shanthikumar JG
Year
2010
How does personality matter? Investigating the impact of big-five personality traits on cyberloafing
conference/seminars
Lim VKG, Teo TSH and Krishnan S
Year
2010
Division of Labor between Firms: Business Services, Non-Ownership-Value and the Rise of the Service Economy
journal articles
Wirtz J and Ehret M
Institute For Operations Research And The Management Sciences
Year
2010