Publications
Publication Type:
Department:
Year:
Consuming for happiness.
books/monographs
Tambyah SK and Tan SJ
American Psychological Association
Year
2022
The service robot revolution
books/monographs
Wirtz J, Paluch S and Kunz WH
Year
2022
Opportunities and challenges in developing interdisciplinary thinking in undergraduate education
books/monographs
Toh TC and Tambyah SK
Year
2022
The impact and potential of residential colleges: An overview
books/monographs
Tambyah SK
Year
2022
Reflections and aspirations
books/monographs
Tambyah SK
Year
2022
Services Marketing People, Technology, Strategy, Ninth Edition
books/monographs
Wirtz J and Lovelock C
Year
2021
Singapore Airlines: Managing Human Resources for Cost-Effective Service Excellence
books/monographs
Wirtz J and Heracleous L
World Scientific
Year
2021
Managing Relationships and Building Loyalty
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Menton Bank
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Building a World-Class Service Organization
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021