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Publications

Year:

Dealing with Resource Disadvantage: Generic Strategies for SMEs

journal articles
Lee KS, Lim GH and Tan SJ
Year
1999

Introduction to Special Issue

journal articles
Ang SH and Schmitt BH
Springer Science And Business Media Llc
Year
1999

Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm

journal articles
Wirtz J and Bateson JEG
Year
1999

The Seven Faces of Singaporeans: A Typology of Singapore Consumers and Their Aspirations and Life Satisfaction

journal articles
Wirtz J, Tan SJ, Kwon J and Kau AK
Springer Science And Business Media Llc
Year
1999

The strategic role of unused service capacity

journal articles
Wirtz J, Lee KS and Ng ICL
Year
1999

Warranty strategy: A solution to hybrid product woes?

journal articles
Tan SJ and Leong WY
Year
1999

Effects of advertisement format on competitive interference in print advertising

journal articles
Ang SH, Leong SM and Heng F
Year
1999

Strategies for reducing consumers’ risk aversion in internet shopping

journal articles
Tan SJ
Year
1999

Values, attitudes and aspirations of Singaporeans — summary findings from a large-scale lifestyle study

journal articles
Wirtz J, Keng KA and Jiuan TS
Springer Science And Business Media Llc
Year
1999

Book Review: Satisfaction: A Behavioral Perspective on the Consumer

journal articles
Wirtz J and Chung LM
Springer Science And Business Media Llc
Year
1998