Publications
Publication Type:
Department:
Year:
STRIVING FOR SERVICE EXCELLENCE
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
The interactive effect of time and host country location on Chinese MNCs’ performance: An empirical investigation
journal articles
Pangarkar N, Wu J and Yuan L
Year
2016
Brexit a symptom of how global business has been operating
others
Loh Yeow Khoon and Lawrence
Year
2016
JFDI Asia: Southeast Asia’s Leading Accelerator – Teaching Note
Case Study
Cheah LYS, Lim VKG and Chan N
Ivey Publishing
Year
2016
Models and insights for hospital inpatient operations: Time-dependent ED boarding time
journal articles
Chou MC, Sim J, Shi P, Dai JG and Ding D
Year
2016
Services Marketing People, Technology, Strategy
books/monographs
Wirtz J and Lovelock C
Year
2016
Return predictability in the corporate bond market along the supply chain
journal articles
Chen L, Zhang G and Zhang W
Year
2016
Financial stability and bank supervision
journal articles
Fazio DM, Tabak BM, Karine KC and Cajueiro DO
Year
2016
Banyan Tree: Designing and Delivering a Branded Service Experience
Case Study
Wirtz J
World Scientific
Year
2016
Preferences for travel time under risk and ambiguity: Implications in path selection and network equilibrium
journal articles
Qi J, Sim M, Sun D and Yuan X
Year
2016