Publications
Publication Type:
Department:
Year:
Toward a New Service Reality: Human–Robot Collaboration at the Service Frontline
books/monographs
Wirtz J, Kunz WH and Paluch S
Year
2022
Managing the Exclusivity of Luxury Service Experiences
books/monographs
Wirtz J, Holmqvist J and Fritze MP
Year
2022
Contract Innovation: Driving Scale and Scope of Nonownership Value Propositions—Chapter Description
books/monographs
Wirtz J and Ehret M
Year
2022
Essentials of Services Marketing, [GLOBAL EDITION]
books/monographs
Wirtz J, Lovelock C and Chew P
Pearson
Year
2022
Consuming for happiness.
books/monographs
Tambyah SK and Tan SJ
American Psychological Association
Year
2022
Principles of Marketing, An Asian Perspective
books/monographs
Kotler P, Armstrong G, Swee-Hoon A, Siew-Meng L and Chin-Tiong T
Pearson Higher Ed
Year
2022
The service robot revolution
books/monographs
Wirtz J, Paluch S and Kunz WH
Year
2022
Opportunities and challenges in developing interdisciplinary thinking in undergraduate education
books/monographs
Toh TC and Tambyah SK
Year
2022
The impact and potential of residential colleges: An overview
books/monographs
Tambyah SK
Year
2022
Reflections and aspirations
books/monographs
Tambyah SK
Year
2022