Publications

Year:

Improving Service Quality and Productivity

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Winning in Service Markets Success through People, Technology and Strategy

books/monographs
Wirtz J
World Scientific
Year
2016

Liquidated damages clause: Predefining compensation for breach of commercial contracts

journal articles
Ter KLK
International Journal Research Publications
Year
2016

Investing in Durable Assets to Achieve Superior Performance: Restoring Tiger Balm’s Roar

journal articles
Pangarkar N
Year
2016

Fundamentals of Corporate Finance

books/monographs
Lim J, Tan RSK, Ross SA, Westerfield RW and Jordan BD
Year
2016

Corporate Disclosure on Business Integrity in ASEAN

conference/seminars
Loh YKL
Year
2016

A Pilot Study on Singapore’s Social Enterprises: Characteristics and Performance

others
Lam Swee Sum, Zhang Weina and Xiaohui Ang
Nus Business School, Acsep
Year
2016

From the Bedroom to the Office: Workplace Spillover Effects of Marital Sexual Activity

journal articles
Barnes CM, Leavitt K, Wagner DT and Watkins T
Academy Of Management
Year
2016

Out of control: A self-control perspective on the link between surface acting and abusive supervision

journal articles
Yam KC, Fehr R, Keng-Highberger FT, Klotz AC and Reynolds SJ
Year
2016

Shopping experiences in visually complex environments: a self-regulation account

journal articles
Wirtz J, Orth UR and McKinney A
Year
2016