Publications

Year:

The art of the dumpling: Learning from Din Tai Fung

others
Hwarng Hsingliang and Brian
Year
2016

Services Marketing People, Technology, Strategy

books/monographs
World Scientific
Year
2016

DEVELOPING CUSTOMER RELATIONSHIPS

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

On the benefits of audit market consolidation: Evidence from merged audit firms

journal articles
Li OZ, Lin Y, Wu L and Gong Q
Year
2016

Out of Control: A Self-Control Perspective on the Link Between Surface Acting and Abusive Supervision

journal articles
Yam KC, Fehr R, Keng-Highberger FT, Klotz AC and Reynolds SJ
Amer Psychological Assoc
Year
2016

Commercial viability of foldable ocean containers

conference/seminars
Goh SH and Lee JL
Year
2016

Enterprise 50: The Best SMEs in Singapore 2015/2016

books/monographs
Singapore: Nus Business School
Year
2016

The Deal Making President

others
Loh YKL
Year
2016

An odd couple: A large public hospital working with a small private general practice group to integrate care

journal articles
Lim YW, Chia A and Tong YK
Year
2016

Relational Governance Mechanisms and Uncertainties in Nonownership Services

journal articles
Wirtz J, Ndubisi NO and Ehret M
Year
2016