Publications

Year:

E-retailing versus physical retailing. A theoretical model and empirical test of consumer choice

journal articles
Lee KS and Tan SJ
Year
2003

Interference of picture and brand name in a multiple linkage ad context

journal articles
Lee YH and Ang SH
Year
2003

The effects of consumer expertise on evoked set size and service loyalty

journal articles
Wirtz J and Mattila AS
Year
2003

Perceived fairness of revenue management in the US golf industry

journal articles
Wirtz J and Kimes SE
Springer Science And Business Media Llc
Year
2003

Brand name suggestiveness: A Chinese language perspective

journal articles
Lee YH and Ang KS
Year
2003

Revenue management: Resolving potential customer conflicts

journal articles
Wirtz J, Kimes SE, Theng JHP and Patterson P
Springer Science And Business Media Llc
Year
2003

An Examination of the Quality and Context-Specific Applicability of Commonly Used Customer Satisfaction Measures

journal articles
Wirtz J and Lee MC
Year
2003

Has Revenue Management Become Acceptable?: Findings From an International Study on the Perceived Fairness of Rate Fences

journal articles
Wirtz J and Kimes SE
Year
2003

The Differential Interaction of Auditory and Visual Advertising Elements with Chinese and English

journal articles
Lee YH and Tavassoli NT
Year
2003

What makes Singapore Airline a service champion?

journal articles
Emerald
Year
2003