Publications

Year:

The effects of capital buffers on profitability: An empirical study

journal articles
Fazio DM, Tabak BM, Ely RA, Amaral JMT and Cajueiro DO
Year
2017

For Whom Shall Boards Govern?

books/monographs
Loh YKL
Year
2017

A model for analysing a disrupted supply chain’s time-to-recovery under uncertainty

conference/seminars
Lee AJL, Yan WJ, Zhang AN, Goh M and Paul D
Year
2017

Cost-effective service excellence: Lessons from Singapore Airlines

books/monographs
Wirtz J, Heracleous L and Johnston R
Year
2017

Why it pays to always be nice to your staff

others
Yam KC
South China Morning Post
Year
2017

Findings on the Singapore Governance and Transparency Index (SGTI) 2017

conference/seminars
Loh Yeow Khoon and Lawrence
Year
2017

Sustainability reporting in Singapore

books/monographs
Chia A and Zhiyang L
Year
2017

Decision Mechanism for Supplier Selection under Sustainability

journal articles
Goh M, Rao C and Zheng J
Year
2017

Designing Customer Service Processes

books/monographs
Wirtz J
Ws Professional
Year
2017

Managing People for Service Advantage

books/monographs
Wirtz J
World Scientific
Year
2017