Publications

Year:

Effectiveness of Customer Referral Reward Programs: The Mediating Role of Metaperception

books/monographs
Wirtz J, Georgi D, Xiao P and Tang C
Year
2017

The Airbnb Business Travel Vertical in Asia: The Way Forward

Case Study
Pangarkar N and Chung YK
Ivey Publishing And Nus
Year
2017

Centralization of intragroup equity ties and performance of business group affiliates

journal articles
Zhu H, Mahmood IP and Zaheer A
Year
2017

Down but not out: Newcomers can compensate for low vertical access with strong horizontal ties and favorable core self-evaluations

journal articles
McAllister DJ, Fang R and Duffy MK
Year
2017

Institutional determinants of vertical integration in China

journal articles
Fan JPH, Yeung B, Huang J and Morck R
Year
2017

When joking with your employees lead to bad behavior

others
Yam KC
Harvard Business Review
Year
2017

Political uncertainty and voluntary management earnings forecasts

journal articles
Jiang S, Zhou K and Ma Z
Year
2017

Commercial contracts: liberalising the availability of punitive damages for breach

journal articles
Ter Kah Leng nee Khew
Year
2017

The Benefits and Pitfalls of SMRT’s Amnesty Offer

others
Loh Yeow Khoon and Lawrence
Year
2017

Service Employee Responses to Angry Customer Complaints: The Roles of Customer Status and Service Climate

journal articles
Wirtz J and Jerger C
Year
2017