Publications

Year:

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J and Lovelock CH
Prentice Hall
Year
2007

服务营销 原书第2版

books/monographs
Wirtz J, 洛夫洛克, Lovelock C and 沃茨
Year
2007

International Journal of Service Industry Management Interdisciplinary insights on service activities

books/monographs
Year
2007

Focus Groups Theory and Practice

books/monographs
Shamdasani PN, Stewart DW and Rook DW
Sage
Year
2007

Dienstenmarketing, 5/e

books/monographs
Wirtz J
Pearson Education
Year
2006

展翅高飞 新加坡航空公司的经营之道

books/monographs
赫拉克莱厄斯, 维尔茨 and 潘加卡
Year
2006

Marketing Management An Asian Perspective

books/monographs
Kotler P
Year
2006

Services Marketing in Asia A Case Book

books/monographs
Wirtz J
Prentice Hall
Year
2005

Principles of Marketing An Asian Perspective

books/monographs
Ang, Tan, Kotler P and Leong
Year
2005

Understanding Singaporeans: Values, lifestyles, aspirations, and consumption behaviors

books/monographs
Keng KA, Kuan TS, Jiuan TS and Kwon J
Year
2004