Publications
Publication Type:
Department:
Year:
ANTECEDENTS AND CONSEQUENCES OF STATUS CONSUMPTION AMONG URBAN VIETNAMESE CONSUMERS
journal articles
Tambyah SK and Nguyen TTM
Vilnius Univ
Year
2011
Optimizing referral reward programs under impression management considerations
journal articles
Wirtz J, Xiao P and Tang CS
Year
2011
Relationship Quality Between In-Groups And Out-Groups
journal articles
Shamdasani P and Jung K
Clute Institute
Year
2011
How to deal with customer shakedowns
journal articles
Wirtz J
Year
2011
Testing to prevent bad translation: Brand name conversions in Chinese-English contexts
journal articles
Kum D, Lee YH and Qiu C
Year
2011
Generalized Trust and Trust in Institutions in Confucian Asia
journal articles
Tan SJ and Tambyah SK
Year
2011
When good cheer goes unrequited: How emotional receptivity affects evaluation of expressed emotion
journal articles
Lee YH and Lim EAIC
Year
2010
Outsourcing suppliers as downstream competitors: Biting the hand that feeds
journal articles
Lim WS and Tan SJ
Year
2010
Organizational learning from customer feedback received by service employees: A social capital perspective
journal articles
Wirtz J, Kuan Tambyah S and Mattila AS
Year
2010
Emotion display rules at work in the global service economy: The special case of the customer
journal articles
Wirtz J, Grandey A, Rafaeli A, Ravid S and Steiner DD
Year
2010