Publications
Publication Type:
Department:
Year:
The joint effects of advertising and product trial: A source-monitoring perspective
journal articles
Kum D and Lee YH
Year
2011
Subjective wellbeing in ASEAN: A cross-country study
journal articles
Siok Kuan T and Jiuan TS
Year
2011
Optimizing referral reward programs under impression management considerations
journal articles
Wirtz J, Xiao P and Tang CS
Year
2011
ANTECEDENTS AND CONSEQUENCES OF STATUS CONSUMPTION AMONG URBAN VIETNAMESE CONSUMERS
journal articles
Tambyah SK and Nguyen TTM
Vilnius Univ
Year
2011
Relationship Quality Between In-Groups And Out-Groups
journal articles
Shamdasani P and Jung K
Clute Institute
Year
2011
Sealing the Emotions genie: The Effects of Physical Enclosure on Psychological Closure
journal articles
Li X, Wei L and Soman D
Year
2010
Customers behaving badly: A state of the art review, research agenda and implications for practitioners
journal articles
Wirtz J, Fisk R, Grove S, Harris LC, Keeffe DA, Russell/Bennett R and Daunt KL
Year
2010
Opportunistic customer claiming during service recovery
journal articles
Wirtz J and McColl-Kennedy JR
Year
2010
When good cheer goes unrequited: How emotional receptivity affects evaluation of expressed emotion
journal articles
Lee YH and Lim EAIC
Year
2010
Division of Labor between Firms: Business Services, Non-Ownership-Value and the Rise of the Service Economy
journal articles
Wirtz J and Ehret M
Institute For Operations Research And The Management Sciences
Year
2010