Publications

Year:

Services Marketing, 7/e

books/monographs
Lovelock C
Pearson Education India
Year
2011

Banyan Tree Hotels & Resorts

books/monographs
Wirtz J
Prentice Hall, New Jersey
Year
2011

Services Marketing An Asia-Pacific and Australian Perspective

books/monographs
Wirtz J, Lovelock CH, Patterson P and Walker RH
Year
2011

Principles of Marketing An Asian Perspective

books/monographs
Kotler P
Pearson Prentice Hall
Year
2011

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J and Lovelock CH
Pearson Education
Year
2010

Marketing Management An Asian Perspective

books/monographs
Kotler P
Year
2009

Principles of Marketing A Global Perspective

books/monographs
Ang SH, Tan CT, Kotler P, Armstrong G, Leong SM and Yau OH-M
Prentice Hall
Year
2009

Journal of Service Management Perspectives from Asia

books/monographs
Year
2009

MARKETING DE SERVICIO personal, tecnologia y estrategia (6a. ed.).

books/monographs
Jochen Cwl
Year
2009

Marketing de servicios personal, tecnología y estrategia

books/monographs
Wirtz J and Lovelock CH
Year
2009