Publications
Publication Type:
Department:
Year:
Happiness and Wellbeing The Singaporean Experience
books/monographs
Tambyah SK and Tan SJ
Routledge
Year
2012
The Royal Dining Membership Program Dilemma
books/monographs
Wirtz J, Kimes SE, Verma R and Hart CW
Prentice Hall
Year
2012
Strategy and organisation at Singapore Airlines: Achieving sustainable advantage through dual strategy
books/monographs
Wirtz J and Heracleous L
Year
2012
Bouleau & Huntley: Cross-Selling Professional Services
books/monographs
Wirtz J and Lowe S
Prentice Hall
Year
2012
Singapore Airlines: Managing Human Resources for Cost-effective Excellence
books/monographs
Wirtz J and Heracleous H
Prentice Hall, Singapore
Year
2012
The Royal Dining Membership Program Dilemma
books/monographs
Wirtz J, Verma R, Kimes and Hart CW
Prentice Hall, Singapore
Year
2012
Singapore: A Happy State of Mind?
books/monographs
Tambyah SK and Tan SJ
Springer Netherlands
Year
2012
Bouleau & Huntley: Cross-Selling Professional Services
books/monographs
Wirtz J and Lowe S
Prentice Hall, Singapore
Year
2012
Essentials of Services Marketing
books/monographs
Wirtz J, Lovelock CH and Chew P
Ft Press
Year
2012
Services Marketing People, Technology, Strategy
books/monographs
Wirtz J and Lovelock CH
Pearson College Division
Year
2011