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Publications

Publication Type:

All Journal Articles Books/monographs Conference/seminars Case Studies Others

Department:

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Year:

Singapore Airlines: Managing Human Resources for Cost-effective Excellence

books/monographs
Wirtz J and Heracleous H
Prentice Hall, Singapore
Year
2012

The Royal Dining Membership Program Dilemma

books/monographs
Wirtz J, Verma R, Kimes and Hart CW
Prentice Hall, Singapore
Year
2012

Bouleau & Huntley: Cross-Selling Professional Services

books/monographs
Wirtz J and Lowe S
Prentice Hall, Singapore
Year
2012

Banyan Tree Hotels & Resorts

books/monographs
Wirtz J
Prentice Hall, New Jersey
Year
2012

Singapore: A Happy State of Mind?

books/monographs
Tambyah SK and Tan SJ
Springer Netherlands
Year
2012

Happiness and wellbeing: The Singaporean experience

books/monographs
Tambyah SK and Jiuan TS
Year
2012

Consumer behavior in a service context

books/monographs
Wirtz J and Tsiotsou RH
Year
2012

The Royal Dining Membership Program Dilemma

books/monographs
Wirtz J, Kimes SE, Verma R and Hart CW
Prentice Hall
Year
2012

Essentials of Services Marketing

books/monographs
Wirtz J, Lovelock CH and Chew P
Ft Press
Year
2012

Bouleau & Huntley: Cross-Selling Professional Services

books/monographs
Wirtz J and Lowe S
Prentice Hall
Year
2012