Publications
Publication Type:
Department:
Year:
Proactive Handling of Flight Overbooking: How to Reduce Negative eWOM and the Costs of Bumping Customers
journal articles
Wirtz J, Nazifi A, Gelbrich K, Grégoire Y, Koch S and El-Manstrly D
Year
2021
Are You Gossiping About Me? The Costs and Benefits of High Workplace Gossip Prevalence
journal articles
Tan N, Yam KC, Zhang P and Brown DJ
Year
2021
ASEAN Corporate Governance Scorecard Briefing: Are Singapore Companies Playing Catch Up? How Singapore Can Improve its Transparency and Scorecard Ranking?
conference/seminars
Loh YKL and Lim J
Year
2021
BTPN: A Traditional Bank That Became A Digital Indonesian Jenius
Case Study
Ishtiaq M and Dieleman MH
Ivey Publishing
Year
2021
The Services Marketing Framework
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Reducing the uncanny valley by dehumanizing humanoid robots
journal articles
Yam KC, Bigman Y and Gray K
Year
2021
The Impact and Applications of Social Media Platforms for Public Health Responses Before and During the COVID-19 Pandemic: Systematic Literature Review (Preprint)
books/monographs
Chia A, Gunasekeran DV, Chew A, Chandrasekar EK, Rajendram P, Kandarpa V, Rajendram M, Smith H and Leong CK
Year
2021
Commercialization performance of outbound open innovation projects in public research organizations: The roles of innovation potential and organizational capabilities
journal articles
Cheah Sl-Y and Ho Y-P
Elsevier Bv
Year
2021
Use of Big Data in Developing Markets
books/monographs
Huang Y and Qian W
Year
2021
Cheaters claim they knew the answers all along.
journal articles
Stanley ML, Stone AR and Marsh EJ
Year
2021