Publications

Year:

Information system quality judgment for continued E-government use: Theorizing the role of positive and negative affect

journal articles
Teo TSH and Srivastava SC
Year
2021

Building a World-Class Service Organization

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Creating Value in the Service Economy

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Moovaz: Moving into the future

Case Study
Pangarkar N
Ivey Case Collection, Product No. 9b21m013.
Year
2021

Conspicuous consumption and household indebtedness

journal articles
Lee KO and Mori M
Year
2021

Macroeconomic policy-induced wealth effects on Chinese foreign housing investments

journal articles
Fan Y and Sing TF
Year
2021

Infineum: Creating an inclusive working environment (Teaching Note: 8B21C037)

Case Study
Wu PC, Thoo J and Koh H
Ivey Pubblishing
Year
2021

Asian Monetary Policy Forum: Insights for Central Banking

books/monographs
Yeung B, Davis SJ and Robinson ES
Year
2021

Turning lemons into lemonade: The role of proactive personality and information exchange in limiting reciprocal negative affect transference in service encounters

journal articles
Liu XY, Ilies R and De Pater IE
Year
2021

Top Management Team Power in China: Measurement and Validation

journal articles
Ke B, Wang B, Zuo L and Mao X
Year
2021