Publications

Year:

Positioning Services in Competitive Markets

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Service Robots in the Frontline: How Will Aarion Bank’s Customers Respond?

books/monographs
Wirtz J, Paluch S and Kunz W
World Scientific
Year
2021

Bike-Repositioning Using Volunteers: Crowd Sourcing with Choice Restriction

conference/seminars
Huang J, Chou MC and Teo CP
Year
2021

Latin American cities with higher socioeconomic status are greening from a lower baseline: Evidence from the SALURBAL project

journal articles
Wang X, Ju Y, Moran M, Avila-Palencia I, Cortinez-O'Ryan A, Moore K, Slovic AD, Sarmiento OL, Gouveia N, Caiaffa WT, Aguilar GAS, Sales DM, Pina MDFRPD, Coelho DM and Dronova I
Year
2021

Cheap talk on freelance platforms

journal articles
Ke TT and Zhu Y
Year
2021

How does the economy shape the financial advisory profession?

journal articles
Zuo L and Law KKF
Year
2021

ASEAN Corporate Governance Scorecard Briefing: Are Singapore Companies Playing Catch Up? How Singapore Can Improve its Transparency and Scorecard Ranking?

conference/seminars
Loh YKL and Lim J
Year
2021

Reuse assessment of WEEE: Systematic review of emerging themes and research directions

journal articles
Goh M, Anandh G, PrasannaVenkatesan S and Mathiyazhagan K
Year
2021

Saladstop! Refreshing the service delivery.

Case Study
Teo SHT, Kimes SE and Loganathan I
Ivey Publishing
Year
2021

Corrigendum to ‘The Role of Marketing in Digital Business Platforms’ [Journal of Interactive Marketing 51 (2020) p. 72–90] (Journal of Interactive Marketing (2020) 51 (72–90), (S1094996820300876), (10.1016/j.intmar.2020.04.006))

journal articles
Wirtz J, Rangaswamy A, Moch N, Felten C, van Bruggen G and Wieringa JE
Year
2021