Publications

Year:

Saladstop! Refreshing the service delivery.

Case Study
Teo SHT, Kimes SE and Loganathan I
Ivey Publishing
Year
2021

Corrigendum to ‘The Role of Marketing in Digital Business Platforms’ [Journal of Interactive Marketing 51 (2020) p. 72–90] (Journal of Interactive Marketing (2020) 51 (72–90), (S1094996820300876), (10.1016/j.intmar.2020.04.006))

journal articles
Wirtz J, Rangaswamy A, Moch N, Felten C, van Bruggen G and Wieringa JE
Year
2021

Annotated Laws of Singapore: Employment Act

books/monographs
S/O Thiagarajah RC
Lexisnexis
Year
2021

Impact of high-speed rail on road traffic and greenhouse gas emissions

journal articles
Lin Y, Qin Y, Wu J and Xu M
Year
2021

Empathy or schadenfreude? Exploring observers’ differential responses to abusive supervision

journal articles
Chen C, Qin X, Yam KC and Wang H
Year
2021

Singapore Airlines: Managing Human Resources for Cost-Effective Service Excellence

books/monographs
Wirtz J and Heracleous L
World Scientific
Year
2021

An Assessment of Early Adopters of TCFD Disclosures: The Singapore Perspective

journal articles
Yock Y
Juniper Publishers
Year
2021

Teaching Note – Kingmed Diagnostics: Post-IPO Transformation

Case Study
Hwarng HB
Ivey Publishing
Year
2021

Case Studies

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Rising Intergenerational Income Persistence in China

journal articles
Fan Y, Zhang J and Yi J
Year
2021