Publications
Publication Type:
Department:
Year:
An analysis of factors affecting mobile banking adoption
journal articles
Elhajjar S and Ouaida F
Emerald
Year
2019
Platforms in the peer-to-peer sharing economy
journal articles
Wirtz J, Liu SQ, So KKF, Mody MA and Chun HEH
Year
2019
Bridging the data divide between practitioners and academics: Approaches to collaborating better to leverage each other’s resources
journal articles
Wirtz J, Benoit S, Klose S, Andreassen TW and Keiningham TL
Year
2019
Cost-effective service excellence in healthcare
journal articles
Wirtz J
Year
2019
Leveraging user-generated content for product promotion: The effects of firm-highlighted reviews
journal articles
Jiang Z, Li X, Yi C and Lu X
Year
2019
Where freshmen aspirations meet reality: factors influencing the learning outcomes of a living-and-learning program in an Asian university
journal articles
Tambyah SK and Mukhopadhyay K
Year
2019
Successful referral behavior in referral reward programs
journal articles
Wirtz J, Tang C and Georgi D
Year
2019
The socio-economic impact of multidrug-resistant nosocomial infections: a qualitative study
journal articles
Low I, Tambyah SK, Tambyah PA and Mo Y
Year
2019
When and Why a Squeakier Wheel Gets More Grease: The Influence of Cultural Values and Anger Intensity on Customer Compensation
journal articles
Wirtz J, Glikson E, Rees L, Kopelman S and Rafaeli A
Year
2019
How do innovators stay innovative? A longitudinal case analysis
journal articles
Wirtz J, Tuzovic S and Heracleous L
Year
2018