Publications

Year:

Are you too happy to serve others? When and why positive affect makes customer mistreatment experience feel worse

journal articles
Lee R, Ilies R, Tang PM, Mai KM and Qiu F
Year
2022

Data-driven optimization: A flexible route pricing method for Non-Truck Operating Common Carriers

journal articles
Chen X, Li F, Jiang J, Lim A, Wu J and Jia B
Year
2022

City-Level Travel Time and Individual Dietary Consumption in Latin American Cities: Results from the SALURBAL Study

journal articles
Wang X, Guimarães JMN, Acharya B, Moore K, López-Olmedo N, de Menezes MC, Stern D, Friche AADL, Delclòs-Alió X, Rodriguez DA, Sarmiento OL and de Oliveira Cardoso L
Year
2022

Is “Zoom Fatigue” Real? Video Conferencing Boosts Productivity but Worsens Well-Being

journal articles
Tan N, Yao J, Lu Y and Narayanan J
Academy Of Management
Year
2022

Managing bids at the engineering–commercial interface: a systems, integration and contingency perspective

journal articles
Wong SLA and Goh SH
Year
2022

Essentials of Services Marketing, [GLOBAL EDITION]

books/monographs
Wirtz J, Lovelock C and Chew P
Pearson
Year
2022

An Interior Point Parameterized Central Path Following Algorithm for Linearly Constrained Convex Programming

journal articles
Liao LZ, Sun J, Hou L and Qian X
Year
2022

On equilibrium existence in generalized multi-prize nested lottery contests

journal articles
Fu Q, Wu Z and Zhu Y
Year
2022

FRESH: Evolving Its Business Model

Case Study
Cheah LYS, Lim C, Sivaraj G and Smith B
Ivey Publishing
Year
2022

Laughing with me or laughing at me? The differential effects of leader humor expressions on follower status and influence at work

journal articles
Huang L, Yam KC, Wang L and Carnevale JB
Year
2022