Publications

Year:

Examining Lebanese consumers’ negative attitudes toward banks

journal articles
Elhajjar S
Emerald
Year
2020

Social media brand engagement: dimensions, drivers and consequences

journal articles
Wirtz J, Chahal H and Verma A
Year
2020

Luxury in the digital age: A multi-actor service encounter perspective

journal articles
Wirtz J, Holmqvist J and Fritze MP
Year
2020

Up close with community engagement: A critical reflection on its pedagogical value

journal articles
Tambyah SK and Mukhopadhyay K
Year
2020

Assessing the imagination scale’s nomological validity: Effect of hedonic versus utilitarian product types and abstract versus concrete advertising execution

journal articles
Ang SH and Dewi IJ
Year
2020

Effectuation Across Ecosystems: How Ecosystem Differences Influence Entrepreneurial Actions

journal articles
Wirtz J, Hubner S, Most F and Auer C
Academy Of Management
Year
2020

Internal Branding: The Asian Leadership Imperative

journal articles
Shamdasani P
Year
2020

Exploring the effects of social media addiction on consumer behaviour

journal articles
Hajjar S
Inderscience Publishers
Year
2020

Viewpoint: Service products, development of service knowledge and our community’s target audience

journal articles
Wirtz J
Year
2020

Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence

journal articles
Wirtz J
Year
2020