Publications

Year:

Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence

journal articles
Wirtz J, Hofmeister J, Chew PYP and Ding X
Year
2023

Modeling silent behavior for synthesizing analysts’ earnings forecasts: a joint likelihood approach

conference/seminars
Wang C, Guo K, Guo X, Ke B and Jin E
Year
2023

Blockchain and third-party logistics for global supply chain operations: Stakeholders’ perspectives and decision roadmap

journal articles
Lim A, Tiwari S, Sharma P and Choi TM
Year
2023

Information Favoritism and Scoring Bias in Contests

books/monographs
Fu Q, Wu Z, Deng S and Fang H
Elsevier Bv
Year
2023

Gender Animus Can Still Exist Under Favorable Disparate Impact: a Cautionary Tale from Online P2P Lending

conference/seminars
Tan T, Keppo J, Shen X and Phan T
Year
2023

Building a Sustainable Digital Economy in S-E Asia

others
Loh YKL and Soon S
Year
2023

Incentive strategies for low-carbon supply chains with information updating of customer preferences

journal articles
Goh M, Gao M, Xia L and Xiao Q
Year
2023

Upholding ESG with Strong Governance: Findings of the Singapore Governance and Transparency Index 2023

conference/seminars
Loh YKL
Year
2023

How intelligent automation, service robots, and AI will reshape service products and their delivery

journal articles
Wirtz J and Pitardi V
Year
2023

Heterogeneous Multi-attribute Large-Scale Group Decision-Making Considering Individual Concerns and Information Credibility

journal articles
Zhang H, Goh M, Gong K and Ma W
Year
2023