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Year:

How Gen AI Robots are Reshaping Services: They Converse, Physically Interact, and Learn in Real Time

journal articles
Wirtz J
Harvard Business School Publishing
Year
2026

Spatial Distribution of Access to Service: Theory and Evidence from Ride-Sharing

journal articles
Teng F, Ghili S and Kumar V
Institute For Operations Research And The Management Sciences
Year
2026

Reimagining third places: the role of GenAI robots in shaping interaction and trust in a polarized society

journal articles
Wirtz J, Paluch S, Pitardi V and Kunz WH
Year
2026

Happy Faces Help Homes: The Role of Animal Facial Expressions in Charitable Advertising

journal articles
Li X, Shang Z and Krishna A
Year
2026

The Effect of Downvotes on Content Creation: Evidence from Social Media

journal articles
Deolankar V, Fong J and Sriram S
Sage Publications
Year
2026

Foreword

journal articles
Wirtz J
Year
2026

The impact of social media exposure to war content on emotional exhaustion, anxiety, and work performance: The moderating role of organizational support.

journal articles
Yacoub L, Elhajjar S and Jabbour Al Maalouf N
Year
2026

The paradox of ambidexterity: marketing and service-sales in the spotlight

journal articles
Itani OS, Chaker NN, Aman MA, Bakeshloo KKA and Hajjar SE
Elsevier Bv
Year
2026

Impact of Financial Distress on Consumer Anxiety and Spending Behavior: A Moderated Mediation Model

journal articles
Elhajjar S, Yacoub L, Khair N and Borna S
Informa Uk Limited
Year
2026

Employing big data capability in the face of fierce competition: Exploring the synergy between market orientation, marketing strategies, and innovation capabilities

journal articles
Itani OS, Gabler CB, Kalra A, Elhajjar S and Yunis M
Elsevier Bv
Year
2026