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Book Review: Winning the Service Game
journal articles
Wirtz J
Springer Science And Business Media Llc
Year
1997
View
Integration between business planning and information systems planning: Validating a stage hypothesis
journal articles
Teo TSH and King WR
Year
1997
View
Automation and organizational performance: The case of electronics manufacturing firms in Singapore
journal articles
Wong PK and Ngin PM
Year
1997
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Differences in strategy, quality management practices and performance reporting systems between ISO accredited and non-ISO accredited companies
journal articles
Mak YT, Carr S and Needham JE
Year
1997
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Critical success factors for inflight catering services: Singapore Airport Terminal Services’ practices as management benchmarks
journal articles
Chang ZY, Loh L and Yeong WY
Year
1997
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State-space approach to the combined sensitivity and complementary sensitivity problem
journal articles
Lim AEB, Teo KL and Van WY
Year
1997
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On great service: A framework for action
journal articles
Wirtz J
Elsevier Bv
Year
1997
View
A Contingency Model of Internet Adoption in Singapore
journal articles
Teo TSH, Tan M and Buk WK
Year
1997
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The state of strategic IS planning practices in Singapore
journal articles
Teo TSH, Ang JSK and Pavri FN
Year
1997
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The local housing sub-market structure and its properties
journal articles
Tu Y
Year
1997
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