Publications

Year:

Book Review: Winning the Service Game

journal articles
Wirtz J
Springer Science And Business Media Llc
Year
1997

Integration between business planning and information systems planning: Validating a stage hypothesis

journal articles
Teo TSH and King WR
Year
1997

Automation and organizational performance: The case of electronics manufacturing firms in Singapore

journal articles
Wong PK and Ngin PM
Year
1997

Differences in strategy, quality management practices and performance reporting systems between ISO accredited and non-ISO accredited companies

journal articles
Mak YT, Carr S and Needham JE
Year
1997

Critical success factors for inflight catering services: Singapore Airport Terminal Services’ practices as management benchmarks

journal articles
Chang ZY, Loh L and Yeong WY
Year
1997

State-space approach to the combined sensitivity and complementary sensitivity problem

journal articles
Lim AEB, Teo KL and Van WY
Year
1997

On great service: A framework for action

journal articles
Wirtz J
Elsevier Bv
Year
1997

A Contingency Model of Internet Adoption in Singapore

journal articles
Teo TSH, Tan M and Buk WK
Year
1997

The state of strategic IS planning practices in Singapore

journal articles
Teo TSH, Ang JSK and Pavri FN
Year
1997

The local housing sub-market structure and its properties

journal articles
Tu Y
Year
1997