Publications

Year:

The three-stage model of service consumption

books/monographs
Wirtz J and Tsiotsou RH
Year
2014

Wahrgenommene Preisfairness und Ansätze zur Konfliktlösung im Revenue Management

books/monographs
Wirtz J and Heidig W
Springer Fachmedien Wiesbaden
Year
2014

Singapore, Quality of Life

books/monographs
Tan SJ and Tambyah SK
Springer Netherlands
Year
2014

Subjective Well-Being in ASEAN

books/monographs
Tambyah SK and Tan SJ
Springer Netherlands
Year
2014

Legends in Marketing: Christian Gronroos

books/monographs
Sheth JN
Sage Publications Pvt. Limited
Year
2014

Focus Groups Theory and Practice

books/monographs
Shamdasani PN and Stewart DW
Sage Publications
Year
2014

Focus Groups

books/monographs
Shamdasani PN and Stewart DW
Sage
Year
2014

Marketing des services

books/monographs
Wirtz J, Lovelock C, Lapert D and Munos A
Pearson
Year
2014

Creating and capturing value in the service economy: The crucial role of business services in driving innovation and growth

books/monographs
Wirtz J and Ehret M
Year
2014

Marketing Management An Asian Perspective

books/monographs
Ang SH, Tan CT, Kotler P, Keller KL and Leong SM
Pearson Prentice Hall
Year
2013