Joel

GOH, Joel

Associate Professor and Dean's Chair

ANALYTICS & OPERATIONS

Bio

Joel is an Associate Professor in the Department of Analytics and Operations. His research interests are in the domains of Healthcare Analytics and Supply Chain Management. In the first domain, he is interested in understanding how mathematical models can be applied to real-world problems in healthcare in order to inform, improve, and enhance medical decision-making and health policy. In the second domain, he is interested in understanding how new business models, enabled by digital technology, can be harnessed to unlock hidden efficiencies in supply chains. He also has methodological interests in the optimization theory. He is the co-creator of Robust Optimization Made Easy (ROME), a software package for modeling robust optimization problems.

He received his PhD in business administration from Stanford GSB. Prior to joining NUS, he was on the faculty at Harvard Business School as an assistant professor of business administration.

 

Recognition & Awards

  • Wickham Skinner Teaching Innovation Award, Production and Operations Management Society - 2023
  • Teaching Excellence Award, NUS Business School - 2021
  • NUS Annual Teaching Excellence Award, National University of Singapore - 2021
  • Early Career Research Excellence Award - 2020
  • Teaching Excellence Award, NUS Business School - 2020
  • Poets & Quants - Best 40 under 40 Professors - 2020
  • 3rd Place, Junior Faculty Interest Group Best Paper Competition, INFORMS - 2019
  • Finalist, 2019 Pierskalla Award, Health Applications Society, INFORMS - 2019
  • Teaching Excellence Award, NUS Business School - 2018
  • Finalist, 2014 Student Paper Competition, POMS College of Supply Chain Management - 2014
  • Finalist, George E. Nicholson Student Paper Competition, INFORMS - 2014
  • Winner, Pierskalla Award, Health Applications Society, INFORMS - 2014

Educational Qualifications

  • Ph.D., Business Administration, Stanford University, Graduate School of Business
  • MSc, Electrical Engineering, Stanford University, USA
  • BSc, Electrical Engineering, Stanford University, USA

Academic Experience

  • Associate Professor , Department of Analytics and Operations, NUS, 2020 - current
  • President's Assistant Professor, NUS Business School, 2017 - 2020
  • Assistant Professor, Harvard Business School, 2014 - 2017

Selected Publications

Off-platform threats in on-demand services

Journal Articles
Eryn J. HE, Sergei SAVIN, Goh, Joel, and Chung-Piaw TEO
Manufacturing and Service Operations Management, 25, (2), 775-791, • Paper of the Month, INFORMS TIMES, October 2023.

Year
2023

View

Profit or Growth? Order Allocation Mechanisms with a Hybrid Workforce.

Journal Articles
Eryn J. HE, and Goh, Joel
Management Science, 68, (8), 5891-5906, • Winner (E.J. He), 2022 POMS College of Supply Chain Management Best Student Paper Competition. • Finalist, 2021 Post-Pandemic Supply Chain and Healthcare Management Conference Best Paper Competition.

Year
2022

View

Design of Incentive Programs for Optimal Medication Adherence

Journal Articles
Sze-Chuan SUEN, Diana M. NEGOESCU, and Goh, Joel
Operations Research, 70, (3), 1691-1716, • 3rd Place, 2019 INFORMS Junior Faculty Interest Group (JFIG) Paper Competition. • Finalist, 2019 INFORMS Health Applications Society Pierskalla Award.

Year
2022

View

Assortment Rotation and the Value of Concealment

Journal Articles
Kris J. Ferreira, and Goh, Joel
Management Science, 67, (3), 1489-1507

Year
2021

View

Evidence of upcoding in pay-for-performance programs Medicare claims reporting

Journal Articles
Hamsa Bastani, Goh, Joel, and Mohsen Bayati
Management Science, 65, (3), 1042-1060

Year
2019

View

Selected Publications

16

Journals

1

Others

Journal Articles

Off-platform threats in on-demand services

Journal Articles
Eryn J. HE, Sergei SAVIN, Goh, Joel, and Chung-Piaw TEO
Manufacturing and Service Operations Management, 25, (2), 775-791, • Paper of the Month, INFORMS TIMES, October 2023.

Year
2023

View

Profit or Growth? Order Allocation Mechanisms with a Hybrid Workforce.

Journal Articles
Eryn J. HE, and Goh, Joel
Management Science, 68, (8), 5891-5906, • Winner (E.J. He), 2022 POMS College of Supply Chain Management Best Student Paper Competition. • Finalist, 2021 Post-Pandemic Supply Chain and Healthcare Management Conference Best Paper Competition.

Year
2022

View

Design of Incentive Programs for Optimal Medication Adherence

Journal Articles
Sze-Chuan SUEN, Diana M. NEGOESCU, and Goh, Joel
Operations Research, 70, (3), 1691-1716, • 3rd Place, 2019 INFORMS Junior Faculty Interest Group (JFIG) Paper Competition. • Finalist, 2019 INFORMS Health Applications Society Pierskalla Award.

Year
2022

View

Assortment Rotation and the Value of Concealment

Journal Articles
Kris J. Ferreira, and Goh, Joel
Management Science, 67, (3), 1489-1507

Year
2021

View

Evidence of upcoding in pay-for-performance programs Medicare claims reporting

Journal Articles
Hamsa Bastani, Goh, Joel, and Mohsen Bayati
Management Science, 65, (3), 1042-1060

Year
2019

View

Data Uncertainty in Markov Chains: Application to Cost-Effectiveness Analyses of Medical Innovations

Journal Articles
Goh, Joel with Bayati M., Zenios S.A., Singh S., and Moore D.
Operations Research

Year
2018

View

Understanding online hotel reviews through automated text analysis

Journal Articles
Mankad S, Han HS, Goh, Joel, and Gavirneni S
Service Science, 8, (2), 124-138

Year
2016

View

Multi-echelon inventory management under short-term Take-or-Pay contracts

Journal Articles
Goh, Joel with and Porteus EL
Production and Operations Management, 25, (8), 1415-1429

Year
2016

View

The relationship between workplace stressors and mortality and health costs in the United States

Journal Articles
Goh, Joel with Pfeffer J., and Zenios S.A.
Management Science, 62, (2), 608-628

Year
2016

Active postmarketing drug surveillance for multiple adverse events

Journal Articles
Goh, Joel with Bjarnadottir MV, Bayati M, and Zenios SA
Operations Research, 63, (6), 1528-1546

Year
2015

View

Exposure to harmful workplace practices could account for inequality in life spans across different demographic groups

Journal Articles
Goh, Joel with Pfeffer J, and Zenios SA
Health Affairs, 34, (10), 1761-1768

Year
2015

View

Total Cost Control in Project Management via Satisfying

Journal Articles
Goh, Joel with and Hall N.G.
Management Science, 59, (6), 1354-1372

Year
2013

View

Portfolio Value-at-Risk Optimization For Asymmetric Distributed Asset Returns

Journal Articles
Goh, Joel with SIM SOON SUAN, MELVYN, and Kian-Guan Lim
European Journal of Operational Research, Volume 221, Issue 2, 397-406

Year
2012

View

Robust optimization made easy with ROME

Journal Articles
Goh, Joel, and Melvyn Sim
Operations Research, 59 (4), 973-985

Year
2011

View

Distributionally robust optimization and its tractable approximations

Journal Articles
Goh, Joel, and Melvyn Sim
Operations Research, 58 (4-part-1), 902-917

Year
2010

View

Genetic optimization of photonic bandgap structures

Journal Articles
Goh, Joel with Ilya Fushman, Dirk Englund, and Jelena Vuckovic
Optics Express, 15 (13), 8218-8230

Year
2007

View

Others

Competing Interests. Book Chapter in "Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations." eds. Tinglong Dai and Sridhar Tayur

Others
Goh, Joel
Wiley, Hoboken, NJ

Year
2018

Research / Teaching Areas

Medical Decision-making

Healthcare Operations

Health Policy

Supply Chain Management

Robust Optimization

Societal Impact

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Study: Stressful Jobs Make Life Shorter, The Atlantic

Media (TV, newspapers, magazines)

October 29th, 2015

Your job is literally 'killing' you, Washington Post

Media (TV, newspapers, magazines)

October 28th, 2015

Stress at work is just as bad as secondhand smoke, CNN.com

Media (TV, newspapers, magazines)

September 4th, 2015

Study says work stress is as bad as secondhand smoke, Boston.com

Media (TV, newspapers, magazines)

August 27th, 2015

How Stressful Work Environments Hurt Workers’ Health, New York Times

Media (TV, newspapers, magazines)

August 25th, 2015

The alarming, long-term consequences of workplace stress, The Atlantic

Media (TV, newspapers, magazines)

February 12th, 2015

Membership & Professional Activities

  • Member, INFORMS Professional Society
  • Co-Chair, 2015 Pierskalla Award Committee
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