Singapore’s Social Sciences Research Council has awarded a grant of $4.74 million for research into service productivity. The inter-disciplinary project draws scholars with diverse expertise including data analytics, optimisation, stochastic modelling, applied microeconomics, and behavioural science. The project will advance new scientific knowledge in the disciplines and develop cost-effective and scalable strategies to raise productivity across multiple industries, including retail, logistics, transport services, and healthcare. The project team is collaborating with partners in the public and private sector, including the Ministry of Trade and Industry, Infocomm Development Authority, SingHealth, Eastern Health Alliance, Yamato Asia, and Sheng Siong Supermarket.