Lucy Gongtao

CHEN, Lucy Gongtao

陈龚涛
Associate Professor

ANALYTICS & OPERATIONS

(65) 6516 3013
bizcg@nus.edu.sg
BIZ1 8-60
Curriculum Vitae

Bio

Dr Lucy Gongtao Chen is an Associate Professor in the Department of Analytics & Operations at NUS Business School.

Her research is mainly in the areas of inventory management, supply chain management, and the interface between operations and marketing. Her work is published in journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, and Journal of Operations Management. She is also frequently invited to present in seminars and workshops. She is a member of several professional associations and has served as a session Chair and organiser for various global conferences.

Dr Chen completed her Masters of Science and PhD in Operations Management at Johnson School of Management at the Cornell University.

Recognition & Awards

  • NUS Research Grant - 2007
  • Honorable Mention in MSOM Student Paper Competition - 2007
  • Nominee at the International Women's Day, Cornell University - 2006
  • Doctoral Consortium on International Operations Management Invitee, Purdue University - 2003
  • Tsinghua University Outstanding Student Fellowship - 1998
  • First Prize Winner in Jiangsu Province, the National Mathematics Olympic Contest of China - 1996

Educational Qualifications

  • PhD, Operations Management, Cornell University, USA, 2007
  • M.S., Operations Management, Cornell University, USA, 2006
  • B.E., Management Information Systems, Tsinghua University, China, 2001

Academic Experience

  • Associate Professor, NUS Business School, 2016 - current
  • Assistant Professor, NUS Business School, 2007 - 2016

Selected Publications

Co-operation in Service Clusters with Waiting-Area Entertainment

Journal Articles
Chen, Lucy Gongtao with Xuchuan Yuan, Tinglong Dai, and Srinagesh Gavirneni
Manufacturing and Service Operations Management, Forthcoming,

Year
2019

Individual and Cultural Differences in Newsvendor Decision Making

Journal Articles
Xue Li, Chen, Lucy Gongtao, and Jian Chen
International Journal of Operations & Production Management, 39, (1), 164-186

Year
2019

Inventory Control under Financial Turbulence

Books/Monographs
Chen, Lucy Gongtao with Robinson L.W., Roundy R.O., and Zhang R.Q.
51-87, Cross-Functional Inventory Research

Year
2016

Quick Recovery to Alternative ELSP Cycles

Working Papers
Chen, Lucy Gongtao with and Lawrence W. Robinson
2014, under revision

Year
2018

Supply Chain Performance with A Target-oriented Retailer

Working Papers
Chen, Lucy Gongtao with and Qinshen Tang
under revision , Management Science

Year
2018

Selected Publications

10

Journals

3

Books

1

Conference

3

Papers

Journal Articles

Co-operation in Service Clusters with Waiting-Area Entertainment

Journal Articles
Chen, Lucy Gongtao with Xuchuan Yuan, Tinglong Dai, and Srinagesh Gavirneni
Manufacturing and Service Operations Management, Forthcoming,

Year
2019

Individual and Cultural Differences in Newsvendor Decision Making

Journal Articles
Xue Li, Chen, Lucy Gongtao, and Jian Chen
International Journal of Operations & Production Management, 39, (1), 164-186

Year
2019

On Dynamic Decision Making to Meet Consumption Targets

Journal Articles
Chen, Lucy Gongtao, Long Z., and Sim, Melvyn
Operations Research, 63, (5)

Year
2015

The Impact of a Target on Newsvendor Decisions

Journal Articles
Chen, Lucy Gongtao, Long Z, and Perakis G.
Manufacturing and Service Operations Management, 17, (1), 78-86

Year
2015

Technical Note-New Sufficient Conditions for (s, S) Policies to be Optimal in Systems wiht Multiple Uncertainties

Journal Articles
Chen, Lucy Gongtao, Robinson L.W., Roundy R.O., and Zhang R.Q.
Operations Research, 63, (1), 186-197

Year
2015

Power Structure and Profitability in Assembly Supply Chains

Journal Articles
Chen, Lucy Gongtao with Ding Ding, and Jihong Ou
Production and Operations Management, 23, no. 9, 1599-1616, (United States). Publication no. 0465747

Year
2014

Effectiveness of Scheduled Balanced Ordering in a One-Supplier Two-Retailer System with Uniform End-Customer Demands

Journal Articles
Chen, Lucy Gongtao with and Srinagesh Gavirneni
International Journal of Production Economics, 146(1), 240-245

Year
2013

Chinese Perspective on Newsvendor Bias: An Exploratory Note

Journal Articles
Chen, Lucy Gongtao with Ying Cui, Jian Chen, Qi Wang, and Srinagesh Gavirneni
Journal of Operations Management , 31(1-2), 93-97

Year
2013

Using Scheduled Ordering to Improve the Performance of Distribution Supply Chains

Journal Articles
Chen, Lucy Gongtao with and Srinagesh Gavirneni
Management Science, 56(9), 1615-1632

Year
2010

Abstract of "The Impact of Financial Turbulance on Inventory Control"

Journal Articles
Chen, Lucy Gongtao
Manufacturing and Service Operations Management, 10(2), 329-330

Year
2008

Books/Monographs

Inventory Control under Financial Turbulence

Books/Monographs
Chen, Lucy Gongtao with Robinson L.W., Roundy R.O., and Zhang R.Q.
51-87, Cross-Functional Inventory Research

Year
2016

Inventory Control under Financial Turbulence

Books/Monographs
Chen, Lucy Gongtao with Robinson L.W., Roundy R.O., and Zhang R.Q.
Cross-Functional Inventory Research, Cross-Functional Inventory Research

Year
2016

Saishunkan: Rejuvnation by Living in Harmony wiht Nature (and Customers)

Books/Monographs
Chen, Lucy Gongtao, Teo, Chung Piaw, Wu, Yaozhong
TA-Q-BIN Service Excellence and Innovation in Urban Logistics (pp. 23 pages)

Year
2015

Conference/Seminars

Simulation of Scheduled Ordering Policies in Distribution Supply Chains

Conference/Seminars
Chen, Lucy Gongtao with and Srinagesh Gavirneni
Proceedings of Winter Simulation Conference

Year
2007

Working Papers

Quick Recovery to Alternative ELSP Cycles

Working Papers
Chen, Lucy Gongtao with and Lawrence W. Robinson
2014, under revision

Year
2018

Supply Chain Performance with A Target-oriented Retailer

Working Papers
Chen, Lucy Gongtao with and Qinshen Tang
under revision , Management Science

Year
2018

Distribution Channel Structure for Chain-to-Chain Competition with Price and Leadtime Sensitive Demand

Working Papers
Chen, Lucy Gongtao with and Zhengping Wu
2018, under revision for Manufacturing & Service Operations Management

Year

Research / Teaching Areas

Supply Chain Management

Inventory Management

Interface Between Operations And Marketing/finance

Risks And Disruptions In Supply Chains

Courses

  • DSC3201, Supply Chain Management
  • DSC1007, Business Analytics
  • DSC2006, Operations Management
  • BDC6114, Logistics and Supply Chain
  • BDC6111, Inventory Management

Membership & Professional Activities

  • Reviewer, Operations Research, Manufacturing and Service Operations Management, Production and Operations Management, European Journal of Operational Research, Naval Research Logistics, Mathematical and Computer Modelling, International Journal of Production Economics, IIE Transactions, Journal of Systems Science and Systems Engineering
  • Member, INFORMS, MSOM, POM
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