Mabel

CHOU, Mabel

Associate Professor

ANALYTICS & OPERATIONS

(65) 6516 3078
bizchoum@nus.edu.sg
BIZ1 8-66
Curriculum Vitae

Recognition & Awards

  • Faculty Outstanding Educator Award (NUS) - 2012
  • Department Outstanding Educator Award (NUS) - 2006

Educational Qualifications

  • PhD, Industrial Engineering and Management Science, Northwestern University, USA, 2001
  • M.S., Mathematics, Northwestern University, USA, 1997
  • B.S., Mathematics, National Taiwan University, 1995

Academic Experience

  • Associate Professor, National University of Singapore, 2010 - current
  • Visiting Associate Professor, National Taiwan University, 2012
  • Visiting Associate Professor, Massachusetts Institute of Technology, 2012
  • Visiting Associate Professor, Shanghai Jiao Tong University, 2012
  • Visiting Associate Professor, National Chiao Tung University, 2011
  • Assistant Professor, National University of Singapore, 2001 - 2009
  • Visiting Scholar, Chinese University of Hong Kong, 2006
  • Visiting Scientist, Massachusetts Institute of Technology, 2002
  • Instructor, Northwestern University, 2000

Corporate Experience

  • Member of the Joint Admission Committee & Board, The Logistics Institute-Asia Pacific, NUS, 2004 - 2010
  • Associate, Singapore MIT Alliance Program, 2002 - 2003
  • Member of the BBA Review Committee, National University of Singapore, 2002
  • DHL
  • NUH
  • Bosch Singapore
  • Caterpillar
  • Singapore Pools, Singapore
  • CISCO Systems

Selected Publications

Chou, Mabel, Parlar M. and Zhou Y. (2017), "Optimal Timing to Initiate Medical Treatment for a Disease Evolving as a Semi-Markov Process", Journal of Optimization Theory and Applications, 175, 1, 194-217
Xie J., Fang Y. and Chou, Mabel (2017), "Flexibility Design in Loss and Queueing Systems: Efficiency of K-Chain Configuration", Flexible Services and Manufacturing Journal, 29, 2, 286-308
Chou, Mabel, Sim C.K. and Yuan X.M. (2017), "Infinite Horizon Optimal Policy for an Inventory System with Two Types of Product Sharing Common Hardware Platforms", Operations Research Letters, 45, 1, 12-18
Chou, Mabel, Fan Y and Xie J (2016), "Flexibility Design in Loss and Queueing Systems: Effeciency of K-Chain Configuration", Flexible Services and Manufacturing Journal
Chou, Mabel, Sim C K and Yuan, Xue Ming (2016), "Infinite Horizon Optimal Policy for an Inventory System with Two Types of Products Sharing Common Hardware Platforms", Operations Research Letters

Selected Publications

24

Journals

1

Books

6

Conference

7

Papers

2

Others

Journal Articles

Chou, Mabel, Parlar M. and Zhou Y. (2017), "Optimal Timing to Initiate Medical Treatment for a Disease Evolving as a Semi-Markov Process", Journal of Optimization Theory and Applications, 175, 1, 194-217
Xie J., Fang Y. and Chou, Mabel (2017), "Flexibility Design in Loss and Queueing Systems: Efficiency of K-Chain Configuration", Flexible Services and Manufacturing Journal, 29, 2, 286-308
Chou, Mabel, Sim C.K. and Yuan X.M. (2017), "Infinite Horizon Optimal Policy for an Inventory System with Two Types of Product Sharing Common Hardware Platforms", Operations Research Letters, 45, 1, 12-18
Chou, Mabel, Fan Y and Xie J (2016), "Flexibility Design in Loss and Queueing Systems: Effeciency of K-Chain Configuration", Flexible Services and Manufacturing Journal
Chou, Mabel, Sim C K and Yuan, Xue Ming (2016), "Infinite Horizon Optimal Policy for an Inventory System with Two Types of Products Sharing Common Hardware Platforms", Operations Research Letters
Zhong Y, Zheng Z, Chou, Mabel and Teo, Chung Piaw (2016), "Resource Pooling and Allocation Policies to Deliver Differentiated Service", Management Science
Zhong Y., Zheng Z., Chou, Mabel and Teo, Chung Piaw (2016), "Resource Pooling and Allocation Policies to Deliver Differentiated Service", Management Science, 64, 4, 1555-1573
Shi P., Chou, Mabel, Dai J.G., Ding D. and Sim J. (2016), "Models and Insights for Hospital Inpatient Operations: Time-Dependent ED Boarding Time", Management Science, 62, 1, 1-28
Ding D and Chou, Mabel (2015), "Stowage Planning for Container Ships: A Heuritic Algorithm to Reduce the Number of Shifts", European Journal of Operational Research, 246, 1, 242-249
Chou, Mabel, G. Chua and H. Zheng (2014), "On the Performance of Sparse Process Structures in Partial Postponement Production Systems", Operations Research
Shu J., Chou, Mabel, Liu, Qizhang, Teo, Chung Piaw and Wang I.L. (2013), "Models for Effective Deployment and Redistribution of Bicycles within Public Bicycle-Sharing Systems ", Operations Research, 61, 6, 1346-1359
Chou, Mabel, Sim, K. and Yuan, Xue Ming (2013), "Optimal Policies for Inventory Systems with Two Types of Product Sharing Common Hardware Platforms: Single Period and Finite Horizon", European Journal of Operational Research, 224, 2, 283-292
C. K. Sim, Chou, Mabel and X. M. Yuan (2013), "Optimal Policies for Inventory Systems with Two Types of Products Sharing Common Hardward Platforms", European Journal of Operational Research, 224(2), 283-292
Chou, Mabel, Sim C.K., Teo, Chung Piaw and Zheng H. (2012), "Newsvendor Pricing Problem in a Two-Sided Market", Production and Operations Management, 21, 1, 204-208
Chou, Mabel, GBA Chua, Teo, Chung Piaw and Huan Zheng (2011), "Process Flexibility Revisited - The Graph Expander and Its Applications ", Operations Research, 59, 5, 1090-1105
Chou, Mabel, Chua G.A. and Teo, Chung Piaw (2010), "On Range and Response: Dimensions of Process Flexibility", European Journal of Operational Research, 207, 2, 711-724
Chou, Mabel, C. P. Teo, G. Chua and H. Zheng (2010), "Design for Process Flexibility: Efficiency of the Long Chains and Sparse Structure", Operations Research, 58(1), 43-58
Chou, Mabel, Z. Wang, Q. Kong and C. P. Teo (2009), "Benford's Law and Number Selection in Fixed-Odds Numbers Games", Journal of Gambling Studies, 25(4), 503-521
Chou, Mabel, Teo, Chung Piaw and Zheng H. (2009), "Process Flexibility: Design, Evaluation, and Applications", Flexible Services and Manufacturing Journal, 20, 1-2, 59-94
Chou, Mabel, A. O. Brown and C. S. Tang (2008), "The implications of pooled returns policies", International Journal of Production Economics, 111(1), 129-146
Chou, Mabel, M. Queyranne and D. Simchi-Levi (2006), "On the asymptotic optimality of a simple on-line algorithm for the stochastic single machine weighted completion time problem and its extensions", Operations Research, 54(3), 464-474
Chou, Mabel, M. Queyranne and D. Simchi-Levi (2006), "The Asymptotic Performance Ratio of an On-Line Algorithm for Uniform Parallel Machine Scheduling with Release Dates", Mathematical Programming
Chou, Mabel, H. Q. Ye and X. M. Yuan et al. (2006), "Analysis of a Software Focused Products and Service Supply Chain", IEEE Transactions on Industrial Informatics
Chou, Mabel (2004), "Asymptotic Optimality of an On-Line Algorithm for the Single Machine Weighted Completion Time Problem with Release Dates", IEEE Transactions on Automatic Control

Books/Monographs

Chou, Mabel (2008), "Return Policies and Coordination of Supply Chain, Supply Chain, The Way to Flat Organisation", Edited by Vedran Kordic

Conference/Seminars

Chou, Mabel, G. A. Chua and C. P. Teo (2007), "Efficiency of the Long Chain: A Random Walk Approach", Proceedings of the MSOM Conference, 18-19 June 2007, Beijing, China
Chou, Mabel, Brown, A. M. and C. S. Tang (2007), "The Implications of Pooled Returns Policies", International Journal of Production Economics
Chou, Mabel, Cao, C. X, H. Ye and X. M. Yuan (2006), "TVM Telecommunication and TV Mobile", The 4rd International IEEE Conference on Industrial Informatics
Chou, Mabel and Geoffrey Chua (2006), "On the Value of Process Flexibility Structures Considering Sales Revenues and Production Costs"
Chou, Mabel, H. Liu, M. Queyranne and D. Simchi-Levi "On the Asymptotic Optimality of Stochastic Scheduling Problems with Release Dates", Proceedings of International Conference on Global Supply Chain Management, Beijing, August 5-7, 2002.
Chou, Mabel and Y. Q. Huang "An Integrated Supply Chain Problem with Emergency Supply Options", Proceedings of the Fifth Asia-Pacific Industrial Engineering and Management Systems Conference, 12-15 December 2004, Gold Coast, Australia.

Working Papers

Chou, Mabel, M. Ang, M. Sim and Kut C. So "A Robust Optimization Framework for Analyzing Distribution Systems with Transshipment", Submitted to Naval Research Logistics
Chou, Mabel and H. Tao "The Implications of Supply Contract Flexibility - Pooled Options", Submitted to IEEE Transaction on Engineering Management
Chou, Mabel and D. Ding "Stowage Planning for Container Ships to Achieve Operations Efficiency", Submitted to European Journal of Operational Research
Chou, Mabel, J. Ang and D. Ding "Critical Timing Issues in Substitution of Successive Generations of Software Products", Submitted to European Journal of Operational Research
Chou, Mabel, Russell E., K. Gan and J. Li "Modeling and Optimization of Strategic Alliances in Chemical Shipping", Submitted to European Journal of Operations Research
Chou, Mabel, Y. B. Lim and X. M. Yuan "Examine the Pricing and Returns Strategy for a Manufacturer", In preparation
Chou, Mabel and H. Tao "Product Selection and Inventory Management for Correlated Products", In preparation

Others

Chou, Mabel and Q. Kong (2009), "The numbers game: Down a blind alley?", Commentary, Straits Times, Oct. 1

Research / Teaching Areas

Inventory And Warehouse Management

Logistics And Supply Chain Analysis

Operations And Marketing Interface

Operations Research Applications In Health Care

Operations/manufacturing Flexibility Design And Analysis

Optimisation With Uncertainty

Production Scheduling

Courses

  • BSc, Probability (Northwestern U)
  • Executive Teaching, Innovation & Project Management
  • Executive Teaching, Supply Chain Management (Mandarin, SF Express)
  • Executive Teaching, Supply Chain Management (CISCO Systems)
  • BSc, Mathematical Analysis in Supply Chain Management
  • BSc, Stochastic Models and Simulation (Northwestern U)
  • BBA: DSC4211, Coordination & Flexibility in Supply Chain Mgt
  • BBA: DSC3201, Supply Chain Management
  • BBA: DSC2003, Management Science
  • MSc: SMA5223, Systems Optimisation: Models and Computation
  • PhD: BDC6101, Seminar in Operations Management and Logistics

Membership & Professional Activities

  • Area Editor, Computers & Operations Research, July 2016 - present
  • Track Chair, Scheduling and Logistics, International Production and Operations Management Conference, July 21-23, 2014, Singapore
  • Senior Editor, Production and Operations Management, 2015 - present
  • Associate Editor, Flexible Services and Manufacturing Journal, 2007 - present
  • Associate Editor, Pacific Journal of Optimization, January 2010 - present
  • Ad hoc reviewer, Asian Case Research Journal
  • Ad hoc reviewer, Asia-Pacific Journal of Operational Research
  • Ad hoc reviewer, IEEE Transactions
  • Ad hoc reviewer, Computational Optimization and Applications
  • Ad hoc reviewer, Omega
  • Ad hoc reviewer, Naval Research Logistics
  • Ad hoc reviewer, IIE Transactions
  • Ad hoc reviewer, Operations Research
  • Ad hoc reviewer, Management Science
  • Ad hoc reviewer, European Journal of Operational Research
  • Reviewer Panelist, The 5th Asia Pacific Industrial Engineering and Management Systems Conference 2004
  • DS Representative, HSSM Library Committee, April 2004 - present
  • Local Organizing Committee, JSOM 2005, Singapore, Oct 31 - Nov 2, 2005
  • Search Committee Chair, July 2011 - July 2012
  • Search Committee Member, July 2011 - July 2013
  • Seminar Committee Chair, July 2011 - July 2013
  • Executive Committee Member, July 2011 - June 2013
  • Teaching Committee Member, July 2013 - present
  • Committee Member, POMS-HK 2015 Best Student Paper Competition
  • Committee Member, IIE Pritsker Doctoral Dissertation Award, 2012 - present
  • Associate Editor, Pacific Journal of Optimization, Jan 2010 - present
  • Associate Editor, Flexible Services and Manufacturing Journal, 2007 - present
  • Committee Chair, IIE Pritsker Doctoral Dissertation Award, 2014 - present
  • BIZ Lounge Committee Member, May - June 2002
  • BBA Curriculum Review Committee Member, July 2002 - June 2003
  • Joint Admission Committee Member, (Dual Masters Program in Logistics & Supply Chain Management), The Logistics Institute - Asia Pacific, January 2004 - May 2010
  • Member, Institute for Operations Research and the Management Sciences (INFORMS)
  • DS PhD Committee Member, July 2009 - June 2011
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